Not every tree situation calls for same-day attendance, so it helps to know what Trees Down Under treats as a genuine emergency. A blocked driveway sits at the top of that list. Whether a whole tree has uprooted across the entry, a large limb has dropped onto the lane, or a storm-damaged trunk is leaning over the access point, these situations receive 24/7 emergency response with same-day attendance where conditions allow.
Other qualifying scenarios include any tree or branch blocking access for residents or emergency vehicles, or a situation where a tree poses an immediate risk to people or structures on the property. If the blockage prevents safe entry or exit, that is an emergency.
Situations that are hazardous but not immediately blocking access – such as a leaning tree or dead branches overhead – are assessed and scheduled promptly during standard service hours, Monday to Saturday, 7 am to 5 pm.
If you are unsure whether your situation qualifies, call 0475 463 597 and the team will assess it with you straight away.