Once you have called Trees Down Under on 0475 463 597, a few careful steps can protect your household until the crew arrives. If anyone is hurt or powerlines are involved, call 000 or your electricity distributor first. Stay at least 10 metres from any wires and treat them as live.
Keep people and pets well clear of the fallen tree and any hanging limbs. Do not climb onto the roof or try to cut or move branches, because one limb may be holding up another and the whole load can shift without warning.
From a safe spot on the ground, photograph the fallen tree and the damage for your insurer. If water is coming in, place buckets or a tarp inside where you can reach them safely, and stay out from under unstable branches.
If the tree crosses the boundary or blocks a shared driveway, let your neighbours know. Our crews offer emergency tree removal across Sydney, 24 hours a day, so call any time.