Get everyone out first, then call 0475 463 597 any time for 24/7 emergency tree removal across Sydney. If powerlines are involved, ring your electricity distributor before anyone else. Trees Down Under is fully licensed, insured and Cm3 certified.
Move people and pets out of the house and away from the fallen tree before anything else. Branches that look settled can shift without warning, and hidden structural damage can cause a secondary collapse. Set a wide perimeter and keep everyone outside it.
If any wires are down or tangled in the tree, treat them as live and stay at least 10 metres away. Call 000 or your electricity distributor first, and wait for clearance. If anyone is hurt, call 000 straight away.
Once people are safe, the tree is a live hazard. Leave it alone until a qualified crew has assessed what’s holding it up.
Joseph Khoury, Director & Founder, Trees Down Under
With the scene safe and no powerline risk, call Trees Down Under on 0475 463 597. Our 24/7 emergency response team handles the make-safe and the tree removal Sydney homeowners need after a tree falls on a house. While you wait, photograph the damage from a safe distance for your insurer.
If wires are down, sagging or tangled in the tree, treat every line as live. Stay at least 10 metres away from the tree and the wires, and keep everyone else back too. Call your electricity distributor or emergency services first, then wait for clearance before anyone approaches.
A tree contractor cannot start work near energised lines until the distributor has made them safe. Once the scene is cleared, call 0475 463 597 any time, day or night. Our 24/7 emergency crews work with the utility provider, then remove the fallen tree from your house safely and clear the site.
Once you call 0475 463 597 at any hour, a crew is sent from Dural to assess the tree on your house. Certified arborists check the structural risk first, including hanging limbs and unstable sections, before any cutting starts. If powerlines are involved, they coordinate with the utility provider rather than working near live wires.
For large or hard-to-reach trees, the crew uses its own crane to lift sections clear of the roof. That keeps people off the damaged structure and limits further stress on the house. Crane use is not an add-on charge.
Sections are cut and lowered in a controlled order around the structure, then the site is cleared. Green waste disposal and full site clean-up are included, so you can focus on repairs rather than debris.
Once you have called Trees Down Under on 0475 463 597, a few careful steps can protect your household until the crew arrives. If anyone is hurt or powerlines are involved, call 000 or your electricity distributor first. Stay at least 10 metres from any wires and treat them as live.
Keep people and pets well clear of the fallen tree and any hanging limbs. Do not climb onto the roof or try to cut or move branches, because one limb may be holding up another and the whole load can shift without warning.
From a safe spot on the ground, photograph the fallen tree and the damage for your insurer. If water is coming in, place buckets or a tarp inside where you can reach them safely, and stay out from under unstable branches.
If the tree crosses the boundary or blocks a shared driveway, let your neighbours know. Our crews offer emergency tree removal across Sydney, 24 hours a day, so call any time.
Many insurers may cover the damage, and some will arrange removal of the fallen tree from your property. Cover varies between policies, so check yours or call your insurer early. The order matters: make the scene safe first, then deal with clean-up, insurance and house repairs.
Photograph the damage from a safe distance before anything is moved, as insurers usually want to see it. Keep people and pets clear of the tree and any hanging limbs.
Once the scene is safe, our certified arborists can remove the fallen tree and clear the site. After that, a builder can assess and repair the roof and house. Where the damage can’t be repaired, replacing and rebuilding that section is usually safer for the structure.
Trees Down Under works with Sydney homeowners on tree removal after a fall, and the crew is available 24/7. Call 0475 463 597 any time.
Once the scene is safe, these pages cover the help you may need next:
Need help now? Call 0475 463 597 any time.
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