If a tree has landed on your house in Dural, get everyone and your pets outside first, then call 0475 463 597. Trees Down Under’s local, insured arborists answer 24/7 for tree services across Dural and the Hills District.
The first move when a tree lands on your house is to leave straight away. Account for every person and pet, and get clear of the building before you do anything else. A damaged structure can shift, and a fallen tree can injure people and pets as well as damage cars, buildings and the house itself.
Once everyone is outside and accounted for, call 0475 463 597. Emergency tree removal runs 24/7 outside standard hours of Monday to Saturday, 7am to 5pm.
Stay out of any damaged rooms and keep clear of the tree, the roof line and anything hanging overhead. Do not try to move branches yourself.
The first visit is about making people and property safe, not tidying up. We assess the tree and the structure, secure the hazard, and talk you through what happens next. Arrival time depends on conditions and demand, and we will give you a realistic estimate on the call.
Trees Down Under provides after hours emergency tree removal in Dural and the Hills District, whether a tree has landed on a structure or is at risk of collapse. Every job is handled by licensed, insured AQF Level 3-5 certified arborists, and the business is Cm3 certified.
The crew has worked across Sydney since 2005 and has deep roots in the Hills District. Past customers rate the business 4.8/5 across 182+ Google reviews.
After hours, urgent hazards are covered by one crew from the first call to the last branch. That differs from standard hours, when non-urgent jobs get a prompt quote only. The after hours service includes:
A tree counts as an emergency when it threatens people, a building or the only safe way in or out of the property. In Dural and the Hills District, trees most often fail because of storms, strong winds, old age, poor ground foundation, or decay from pests and disease.
Urgent hazards include:
These are handled as after hours emergency tree removal, with a crew available 24/7 outside standard Monday to Saturday hours.
Non-urgent jobs are different. A leaning tree with no immediate risk, or routine work such as tree pruning sydney homeowners book ahead, gets a prompt quote rather than same-day removal.
Dural sits within Hornsby Shire and The Hills Shire, and each council sets its own rules on tree removal. Before any further work on a damaged tree, check the current rules on the Hornsby Shire Council or The Hills Shire Council websites. In an emergency, the tree species, its size and what it is threatening are recorded before it comes down, and that record supports any permit or insurance paperwork afterwards.
Insurers typically assess a fallen tree claim on three things: a clear cause, visible damage or safety risk, and whether the policy limits cover the work. Trees Down Under keeps the money and paperwork side simple so owners can focus on their home.
Most insurers want a clear cause, such as severe wind, a storm cell or lightning, and evidence the tree fell during that event. Cover is not certain, so check your policy wording or ask your insurer.
Many policies apply sub-limits to debris removal and tree cutting, particularly where there is no building damage. Some pay for repairs but only a small benefit for tree work. Knowing your limit before work starts avoids surprises.
Quotes are itemised upfront, with no hidden fees and no extra crane charge, because the crane fleet is Trees Down Under’s own. The quote includes full site clean-up and green waste disposal, and the team provides the documentation insurers ask for. Where a council permit or arborist report is needed, it is handled for you.
We work with every local council in Sydney. Permits and paperwork don’t have to be a headache for the homeowner.
Joseph Khoury, Director & Founder, Trees Down Under
Once the tree is removed and the site is safe, the next job is getting a building contractor to inspect and repair the house. They can assess the roof, gutters, windows and any internal water entry, and replace parts that are damaged beyond repair so the structure stays sound.
Call your insurer before booking repairs. Insurers may cover the damage and sometimes arrange the tree removal, though many cap debris removal and tree cutting.
Professional removal beats DIY because a tree resting on a house is under tension and can shift without warning. Cutting it yourself puts you and the structure at risk.
Trees nearby may also be weakened by the same storm. If any look unstable, a free tree inspection from an arborist Dural locals trust can confirm what needs attention. For urgent hazards, call 0475 463 597 any hour.
Once the emergency is under control, Trees Down Under also handles the planned, non-urgent work that tends to follow a storm. We turn these jobs around with fast quotes and book them within standard hours, Monday to Saturday, 7am to 5pm.
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